FAQs

Glove Sizing

All glove sizes are measured in inches. Gloves should be relatively tight to the hand but not elevated from the palm while wearing it.

Please refer to our sizing guide for detailed measurements,

/pages/sizing-chart

Shipping

Lowo Golf ships from Ontario, Canada throughout Canada and the United States. For international shipping (Europe) please contact us at info@LowoGolf.com for more information.

Please reach out to us via our contact us section to obtain a return address and discuss your options.

Domestic (Canada)
A flat rate of $7.99 is charged on each expedited parcel shipped within Canada. A flat rate of $12.99 is charged for Xpresspost parcels shipped within Canada. Certain terms, conditions, and geographic(remote locations) restrictions apply. Please e-mail info@Lowogolf.com for additional details.

International (United States)
A flat rate of $15.99 is charged on each expedited parcel shipped to the United States and a flat rate of $13.99 on each tracked parcel shipped to the United States. Certain terms, conditions and geographic(remote locations) restrictions apply. Please e-mail info@Lowogolf.com for additional details.

Domestic (Canada)
Expedited - 2-6 Business Days
Xpresspost - 1-4 Business Days

International (United States)
Expedited - 4-7 Business Days
Tracked Parcel - 4-10 Business Days
Other options available on a request basis

Holiday season and COVID restrictions may cause delays in shipping times.

Returns and Exchanges

If you are not completely satisfied with your LoWo purchase(s), you may return it to us for a full refund within 30 days of receipt. Return shipping charges are the customer's responsibility.

All returned items must include valid and original packaging. Returned items will be inspected prior to any credit being issued. For more info clickΒ here.

Exchanges are not offered at this time. We request that you purchase the new item and return any unwanted items instead. For how to return a glove please see return policy above.

Currency

All prices listed on this site are in Canadian Dollars (CAD). Purchases made in the USA will still be charged CAD and converted into USD. CAD is almost always cheaper than USD.

All prices on lowogolf.com are in Canadian Dollars (CAD) and are subject to Sales Tax for Canadian Residents.

As we are a Canadian company we charge Canadian sales tax for goods purchased by Canadians within Canada. Tax will be added to your order before you checkout.

Retail & Wholesale

At Lowo Golf we're committed to working with retailers throughout North America. We have an experienced B2B team that can help set your sports store, golf course, proshop or athletics store up for success.

Yes, we do. We offer wholesale pricing to our Certified Lowo Retailers across North America. Apply here to become a retailer!

If you're a sports store, golf course, proshop or athletics store looking to offer your customers something unique then we are looking to partner with you! If you're not sure if you qualify, simply apply here to get in touch with our team.

It couldn't be easier! Just visit our retailers page and apply. Our team will reach out within 72 hours to make a connection with you and start working together for 2021.

Apply by clicking here.

Group/Bulk Orders

Discounts are available on bulk orders over 10 gloves. Reach out to us at info@lowogolf.com for a unique quote for your special day, golf event, or if you are just looking to stock up!

Custom Designs

Custom designs are available for your large company, golf course or golf event. We will work with you to design a unique pattern featuring your organization's logo or any other elements you want included.

Unfortunately, at this time we can not offer this custom feature on individual or small batch orders. Please feel free to contact us for ordering minimums.