Shipping & Returns

Shipping

A flat rate of $7.99 is charged on each expedited parcel shipped within Canada 2-6 business days). A flat rate of $12.99 is charged for Xpresspost parcels shipped within Canada (2-4 business days). Shipping time estimates may be longer during the holidays or COVID restriction periods. For more info click here.

Returns

If you are not completely satisfied with your Lowo purchase(s), you may return it to us for a full refund within 30 days of receipt. Return shipping charges are the customer's responsibility.

All returned items must include valid and original packaging. Returned items will be inspected prior to any credit being issued. For more info click here.